The Heart N’ Home Team ~ Lisa McDonald

Lisa McDonald

Real Estate Sales Representative

and Team Leader

I have been helping people buy and sell homes for well over twenty years now.  I am fortunate enough now to be entrusted with the real estate needs of the children of my clients which is indeed a great honour but makes me feel quite old!

I have enjoyed a very successful and rewarding career with Re/Max for almost twenty years and achieved one of their highest honours by being inducted into the Re/Max “Hall of Fame”.  However a few years ago I accidentally came across a company called Keller Williams.

The goals of Keller Williams were so much in line with mine that after going to Texas to fully investigate the company I quickly moved to this amazing organization.  A company who has a clear and visible value system of honesty, integrity, client is first, always do the right thing – A company whose focus is on    learning, improving, teaching and sharing with every agent ways to elevate the real estate industry and to provide extensive leading edge technology, second to none training in order that their agents can better serve their clients and be most successful in this changing world!  A company who believes the focus should be on the client and not the company or the agent.  Keller Williams Realty the fastest growing, most innovative company in North America and I am proud to be associated with it!

When I read the “testimonials” from my clients – I see a few comments that seem to come up a lot and that is “Lisa make the process fun and comfortable”.  I LOVE what I do!  There is a saying “People don’t care how much you know until they know how much you care. For myself, this is crystal clear.  Clients know that I am truly connected with the   successful outcome of each real estate transaction and I have a genuine concern (not for MY needs) but for the best interest of my clients. I am always prepared to go the extra mile and I guess they feel it and know it! Makes me feel great to be appreciated.

We believe that we should always be learning in order to best serve our clients and over the years I have learned from the best!  From technology training to Tony Robbins, Super Agent program, By Referral Only Institute, Staging and Marketing Strategist, many many continuing education courses offered by our industry and our company and very recently, Lisa was in the very first graduating class giving her the designation of “Accredited Senior Agent”. Education we believe should be constant and is mandatory to keep abreast of all the latest technology in order to best serve the needs of our clients.

I was elected by my peers to hold the position of “Director” at the Mississauga Real estate Board and am serving the second year of  a two year term.

I always say that this should never be “about me” but I sure seem to have rambled on about myself!  I hope this will give you a bit of an idea about what type of person I am and how I like to conduct business.

I live in Streetsville with my partner Mark who is a firefighter with the City of  Mississauga and our dog Daisy

The Heart N’ Home Team ~ Deborah Clerk

Deborah Clerk

Sales Representative

You’ve heard actors say, when they accept their awards that they feel guilty for accepting money for doing a job they truly love. That is exactly how I feel about Real Estate.  It’s a career that has given me the  opportunity to meet and help many wonderful people sell and buy their homes.

There is no greater pleasure than to experience the excitement of a Buyer when they find their new home or to sit across the table from the Sellers when they receive top dollar for their house. We achieve this happy ending by working as a team.

Have you ever walked into a store and felt “pressured” to purchase something you really weren’t sure about?  Or had a salesperson agree with everything you said just to get your business?  I refuse to work this way.  I listen very carefully to what my clients have to say and discover what is truly important to them and their family.  My clients always come first!

Why Keller Williams?  They have the same belief system that I do.  Each transaction must be a win – win; commitment in all things; integrity to always do the right thing.  Education is a very large part of our Company and with me.  We are continually learning how best to serve our clients with the very latest technology.  Real Estate is forever evolving and Keller Williams is at the forefront.

The Heart N Home Team is just that, a team.  We work together to ensure we bring our customers first-class service.  We work hard to gain your confidence and trust.  Referrals are the heart of our business and we want to do our very best for our clients so that they will want to  refer us to friends and family.

About Deborah Clerk: Deborah is a part of the HeartNHome team because of her dedication to her clients.  She truly cares about the outcome of each transaction and her extensive back ground in the real estate industry along with her detailed oriented and “numbers” experience has contributed to her success as a realtor® and why her clients come back to work with her time and again!

Deborah worked for over 20 years in her family’s New Home Construction Heating & Air Conditioning Company servicing many of the large builders in the GTA area.  She has also owned her own Bookkeeping company and served on the Board of Directors for her Condominium for over 7 years.

Deborah has also completed one of the very first courses to gain her designation as a

`Certified Senior Agent`.

Deborah has lived in Mississauga for 30 years with her two `furbabies`, Priscella & Desi

The Heart N’ Home Team ~ Ken Healey

Ken Healey

 Real Estate Sales Representative

Ken’s level of enthusiasm and personal care for every real estate transaction he supports is unparalleled. Patience and an easy going personality, along with his desire to ensure his clients best interests come first, gain him the trust, loyalty and friendship of his customers. This focus has helped Ken build a successful career on referrals.  Ken lives in Brampton with his soon to be wife Tracey and loves their ‘Little White Dog’ Mikki and their new addition – a furry kitten named Jiggs.

 

Ken has chosen to work with Lisa and her “Heart N’ Home Team” because of the importance this team places upon extraordinary results and exceptional service to their clients.  This mind-set is one that we share and believe in and so it is a perfect fit!

 

The Heart N’ Home Team raises the bar on customer service.  The needs of YOU, our clients are ALWAYS our top priority.  Customer service is the very foundation upon which this great group of realtors was brought together and I am delighted to be a part of this team.

It is not enough that you are satisfied with your real estate transaction – our goal is to turn you into a “raving fan”…we want you to be SO delighted with the service and results that we have given you that you will be happy to refer your family, friends and associates to us. YOU are the backbone of our business.

Keller Williams with its own Real Estate University continually teaches us ways to better serve our clients and we constantly strive to improve so that we are always a step (or two) ahead.